Privacy Policy big333 – Member Personal Data Protection

Big333 understands that entrusting personal data to an online platform is not a decision to be taken lightly. We take that trust seriously – not only because regulations require it, but because we believe a healthy relationship between a platform and its members must be built on transparency and mutual respect for privacy.

This Privacy Policy is designed to give you a clear and honest overview of how big333 manages your personal information. We avoid confusing legal language – every point is explained in plain terms that anyone can understand, no legal background required.

If you still have unanswered questions after reading this document, the big333 support team is available via live chat 24 hours a day. We are always open to discussing your privacy concerns.

Big333 only collects data that is strictly necessary to operate our services and meet regulatory obligations. The following are the categories of data we collect:

Identity and Account Data

• Full name as shown on official identification documents (national ID/passport).
• Date of birth for minimum age verification (18+).
• Active email address used as the primary account identity.
• Phone number for account verification and security purposes.
• Residential address required for KYC verification purposes.

Financial and Transaction Data

• Bank account or digital wallet information used for deposits and withdrawals.
• Deposit and withdrawal transaction history within the platform.
• Betting history and gaming activity for analytics and fraud detection purposes.

Technical and Device Data

• IP address at the time of login and service usage.
• Device type, operating system, and browser version in use.
• Cookie and similar tracking technology data (described in more detail in section 07).
• Platform activity logs for security purposes and technical troubleshooting.

Data is collected through several different channels, depending on the context of your interaction with the big333 platform:

• Directly from you: When registering an account, updating your profile, completing KYC verification, or contacting the support team.
• Automatically when using the service: Technical data such as IP address, device, and gameplay activity is automatically collected by our security systems.
• Via cookies and similar technologies: When you visit the big333 website or use the mobile app, certain data is collected to improve your user experience.
• From verified third parties: During the identity verification process, we may receive data confirmation from KYC service providers working with big333.

Every piece of data collected by big333 has a clear and proportionate purpose. We do not collect data for its own sake – each item is used for the following specific purposes:

• Managing and operating member accounts securely, including the login process, balance management, and transaction history.
• Processing financial transactions – deposits, withdrawals, and win payouts – accurately and on time.
• Identity verification (KYC) to verify member eligibility in accordance with regulatory requirements, including minimum age confirmation.
• Fraud detection and prevention, suspicious activity, money laundering, and unauthorized use on the platform.
• Improving service quality based on usage pattern analysis and feedback provided by members.
• Sending relevant communications – including account notifications, transaction confirmations, and promotional information you have consented to receive.
• Fulfilling legal obligations applicable in big333's operating jurisdictions, including reporting to the relevant financial authorities where required.

Big333 does not sell, rent, or trade members' personal data to any third party for commercial purposes. This is a commitment that has never changed since big333's first day of operation.

Data may be shared with third parties only under the following specific conditions:

• Technical service providers: Technology partners who help operate the platform (e.g., cloud providers, transactional email services) – they receive only the minimum data necessary and are bound by strict confidentiality agreements.
• Payment gateway providers: To process financial transactions, required data is shared with certified and licensed payment gateways.
• KYC service providers: Verified identity verification partners who assist with member document confirmation.
• Legal and regulatory authorities: If required by court order or official request from a competent authority under applicable regulations.
• Business processes: In the event of a merger, acquisition, or business restructuring, data may be transferred to the successor entity with equivalent or greater privacy protections.

All third parties with access to big333 member data are bound by data processing agreements requiring them to handle that information to the same or higher security standards as big333.

Big333 implements multiple layers of security to protect members' personal data from unauthorized access, loss, or misuse. Our approach follows a "defense in depth" principle – not relying on a single security mechanism, but combining multiple layers of protection.

Security measures we have in place:

• 256-bit SSL/TLS Encryption for all data transmitted between your device and big333's servers – the same standard used by banks and global financial institutions.
• Data encryption at rest (at-rest encryption) for all sensitive information stored in big333's databases.
• Role-based access control ensuring that only staff who genuinely need access to specific data can view it, with every access recorded in an audit log.
• 24/7 security monitoring by a cybersecurity team that actively monitors for threats and suspicious anomalies.
• Regular security testing including penetration testing by independent third parties to identify and close security vulnerabilities before they can be exploited.
• Incident recovery procedures that has been thoroughly tested, ensuring minimal impact in the event of an unexpected security incident.

Big333 uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on the platform. Cookies are small files stored on your device that help the platform remember your preferences and improve service performance.

Essential cookies cannot be disabled as they are required for the platform's core functions. Functional and analytics cookies can be managed through your browser settings or the privacy settings in your account. Disabling analytics cookies does not affect your ability to use big333 services.

As a big333 member, you have the following rights over your personal data. You may exercise these rights at any time through your account settings or by contacting the support team:

To submit a request regarding any of the above rights, contact the big333 support team via live chat, stating the type of request and verifying your identity. We will respond within a maximum of 30 calendar days.

Big333 retains personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law. Once the retention period ends, data is permanently deleted or irreversibly anonymized.

• Active account data: Retained for as long as the account remains active and in use by the member.
• Closed account data: Retained for 5 years after account closure for audit purposes and compliance with anti-money laundering regulations.
• Financial transaction history: Retained for a minimum of 5 years in accordance with applicable international financial regulatory requirements.
• Security and access logs: Retained for 2 years for security investigation and dispute resolution purposes.
• KYC Documents: Retained for the duration of the active account plus 5 years after closure, in accordance with regulatory requirements.
• Analytics cookie data: Automatically deleted upon expiry (see the cookie table in section 07).

Big333 reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, new regulatory requirements, or platform feature improvements. Any changes will be indicated by updating the "Last updated" date at the top of this page.

For material or significant changes to how we process data, big333 will send proactive notifications via:

• Email sent to the address registered on the account, at least 14 days before the changes take effect.
• Notifications displayed upon first login after a change is published.
• Announcements on the official big333 news page or blog.

Continued use of big333 services after the effective date of any changes constitutes acceptance of the updated policy. If you disagree with the changes made, you have the right to close your account and stop using the service – the support team will assist with account closure and withdrawal of any remaining balance.

For any questions regarding this Privacy Policy, feel free to contact the big333 support team. Privacy is your fundamental right, and we are here to ensure it is fully respected.